Shades of Black Tint collects only information reasonably needed to operate the website, respond to customers, schedule services, process payments, document vehicles, and improve operations.Information collected may include a customer’s name, phone number, email address, vehicle information, service selections, appointment details, messages, photographs, payment status, transaction records, device information, IP address, browser information, and website activity. Payment card details may be processed directly by a payment provider rather than stored by Shades of Black Tint.Information may be used to provide quotes and services; confirm and manage appointments; process payments; communicate about service; maintain business and warranty records; prevent fraud; respond to disputes; comply with law; protect customers, staff, and property; improve the website; and send marketing only where permitted.Information may be shared with Wix and other website, booking, hosting, analytics, communications, payment, accounting, insurance, warranty, professional, or legal providers when reasonably necessary. Information may also be disclosed when required by law, to protect legal rights or safety, or in connection with a lawful business transfer. Shades of Black Tint does not sell personal information for money.Records are retained only as long as reasonably needed for the purposes described, warranty administration, accounting, dispute resolution, and legal compliance. Reasonable administrative, technical, and physical safeguards are used, but no internet or storage system can be guaranteed completely secure.Customers may request access to or correction or deletion of information by using the website contact form. A request may be limited when records must be retained for legal, accounting, warranty, security, or dispute purposes. The website is intended for general audiences and is not directed to children under 13.

By using shadesofblacktint.com, visitors agree to use the website lawfully and consistently with these terms.Website content is provided for general service information and booking convenience. Service descriptions, availability, photographs, promotions, completion times, and prices may be updated. An obvious website error does not require Shades of Black Tint to provide a service at an incorrect price, but the customer will be informed and may decline before work begins.Visitors may not interfere with the website, attempt unauthorized access, submit false information, misuse booking features, copy protected content for commercial use, impersonate another person, or use the site for unlawful, fraudulent, abusive, or harmful activity.Text, graphics, logos, photographs, service descriptions, and other original website content are owned by or licensed to Shades of Black Tint and may not be reproduced or used commercially without permission. Third-party names and marks remain the property of their owners.The website may link to third-party services. Shades of Black Tint does not control those services and is not responsible for their separate content, availability, security, or privacy practices. Website availability is not guaranteed to be uninterrupted or error-free.To the extent permitted by law, Ohio law governs these website terms and disputes relating to services provided in Ohio. Nothing in these terms waives rights or remedies that cannot lawfully be waived.

The website may use cookies and similar technologies supplied by Wix and other authorized service providers.Essential cookies support security, page navigation, forms, booking, account functions, and payment processing. Preference cookies may remember settings. Analytics cookies may help measure traffic and understand how visitors use the website. Advertising or social-media technologies may be used only when enabled for the site.Visitors can use available cookie controls or browser settings to block or delete nonessential cookies. Disabling essential cookies may prevent booking, payment, forms, or other website features from working correctly.Third-party tools may set their own cookies and process information under their own privacy policies. The Privacy Policy explains the broader collection and use of website information.

Customers may receive transactional communications needed to manage a requested service.By providing contact information and requesting an appointment or quote, a customer authorizes Shades of Black Tint to send service-related communications, such as confirmations, reminders, arrival instructions, schedule changes, receipts, warranty information, and responses to customer messages.Marketing messages will be sent only with the customer’s consent or as otherwise permitted by law. Consent to marketing is not a condition of purchasing service. Message frequency varies, and message and data rates may apply.A customer may opt out of promotional text messages by replying STOP and may opt out of promotional email through the unsubscribe link when available. Opting out of marketing does not prevent necessary one-to-one or transactional communications about an existing request, appointment, payment, or warranty claim. Customers may request help by replying HELP or using the website contact form.

Vehicle-condition documentation and promotional media are treated separately.Shades of Black Tint may photograph or record the vehicle before, during, and after service for condition documentation, quality control, training, warranty review, security, and dispute resolution. These operational images may be retained with the service record.Using identifiable vehicle images for advertising, social media, the website, or promotional materials requires the customer’s separate permission. A customer may decline promotional use without affecting service.When practicable, license plates, documents, faces, addresses, and other identifying information will be excluded, concealed, or cropped from promotional content. Once content has been lawfully posted or shared, complete removal from third-party reposts or archives cannot be guaranteed, but Shades of Black Tint will honor a reasonable request to remove content from channels it controls.

Shades of Black Tint is committed to providing an accessible website and a respectful service experience.The business aims to make website content, navigation, forms, and booking information usable by people with disabilities and to improve accessibility as the website changes.If a visitor has difficulty accessing information, completing a form, or booking a service, the visitor should contact Shades of Black Tint through the website contact form and describe the page, feature, or information needed. The business will make a reasonable effort to provide the information or an alternative method of access.Accessibility feedback is welcome. Third-party booking, payment, map, social-media, or embedded services may have separate accessibility features controlled by their providers.

Customers should inspect the vehicle at pickup. A concern involving workmanship, property, or vehicle condition should be reported within 48 hours of pickup or, for an issue that could not reasonably be discovered within that period, promptly after discovery. The report should include the customer’s name, appointment date, vehicle information, a description, and clear photographs. The customer must preserve the condition and allow Shades of Black Tint a reasonable opportunity to inspect before another person repairs, removes, alters, or cleans the affected area. The 48-hour reporting request helps preserve evidence but does not eliminate rights that cannot lawfully be limited.

Shades of Black Tint may refuse or stop service when a requested installation appears unlawful; the vehicle is unsafe or inaccessible; dangerous materials, pests, weapons, threats, harassment, or abusive conduct are present; required authorization is missing; or continuing would create an unreasonable risk to people or property. Charges and deposit treatment will depend on the reason service cannot proceed and the work already authorized or performed.

These policies may be updated as services, technology, law, or business practices change. The version posted on the website when an appointment is booked will generally apply to that appointment, except where a later change is required by law or is more favorable to the customer. Material changes will be identified by a revised effective date.